Frequently Asked Questions

📦 When will my order be shipped?
Orders are typically processed and shipped within 1–2 business days after purchase.

🔍 How can I track my package?
Once your order has been shipped, we will send you a tracking number. Simply visit the carrier’s website and enter the tracking number to check the delivery status of your package.

❓ Why can’t I track my order on the website?
Please note that tracking information may take 2–5 days to update.
If you can’t find any tracking details yet, please try again in 1–2 days.

💳 What payment methods do you accept?
We accept PayPal, credit cards (Visa, MasterCard, Discover, and American Express), and debit cards.

🔄 What is your return policy?
If there is an issue with your order (such as product defects, wrong items, or damage), please contact us within 14 days of receiving your order.
We’ll be happy to assist with a review, and if approved, we will arrange a replacement.