Sydney Labubu

Yes, you can choose you favorite color. But since Labubu comes in blind boxes, we can only check the color after opening.
So the box you receive will be opened.
If you prefer the surprise or want to gift it, we recommend a sealed blind box!

All orders are shipped from our Sydney-based warehouse, ensuring fast dispatch and reliable service:
• Sydney metro: Delivered in 2–3 business days
• Rest of Australia: Delivered in 3–5 business days
• International orders: Delivered in 5–12 business days
• All orders are shipped via Australia Post with full tracking available

Yes! We do offer local pickup in Sydney. You can meet us at 37 Victor St Chatswood.
Simply book a time that works for you, and we’ll have your order prepared and ready to meet you at the scheduled time.

Each authentic Labubu figure can be verified by scanning with your phone’s camera:
• Scan the QR code on the box or on the figure itself
• You’ll be directed to the official POP MART platform for authenticity verification
• The page will display detailed information confirming whether the product is genuine

We support multiple secure and convenient payment options:
• Apple Pay, Google Pay, Shop Pay
• MasterCard, Visa
• PayPal

Due to the special nature of mystery boxes, once opened, they are not eligible for return or exchange. We guarantee that all products are authentic. However, we are not responsible for any defects caused by POP MART’s official production. For such issues, please contact POP MART’s official customer service.

If the product is damaged during transit due to logistics reasons, you may contact us for a return or exchange.

Yes! We welcome wholesale and bulk purchase orders. With our local warehouse based in Sydney, we offer fast dispatch and ready stock — perfect for retailers, gift shops, or group buys.
For wholesale pricing and collaboration inquiries, please contact us via customer service or email.